PRIVACY POLICY
At Meraki Creative Agency ("we", "us", or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.merakicreativeagency.com.au and interact with our services.
Information We Collect
We may collect personal information that you voluntarily provide to us when you contact us, subscribe to our newsletter, fill out forms, or engage with our services. This information may include your name, email address, phone number, and other contact details. We may also collect non-personal information such as browser type, IP address, and browsing behavior through cookies and similar technologies for better website performance and user experience.
How We Use Your Information
Your information is used to:
Respond to inquiries and provide requested services.
Manage and improve our website and services.
Send promotional communications and updates if you opt-in.
Comply with legal obligations.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and conducting business, under strict confidentiality. We only share the minimum information necessary for these purposes.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
Your Rights
You have the right to access, correct, or delete your personal information held by us. You may also unsubscribe from marketing communications at any time by following the unsubscribe link in emails or contacting us directly.
Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we have collected such information, please contact us to request deletion.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Meraki Creative Agency
Email: info@merakicreativegency.com.au
Location: The Gold Coast, Australia
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimisation, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.